Welcome to the www.balmytrip.com website. This Website is provided solely to assist customers/users/user in gathering travel information, determining the availability of travel-related services, doing legitimate reservations or otherwise transacting business with travel suppliers, and for no other purposes. The terms “we”, “us”, “our”, ” BALMYTRIP ” and “BalmyTrip” refer to BalmyTrip Holidays Private Limited, a company incorporated in Lucknow, Uttar Pradesh, India in year 2018. CIN number of BalmyTrip Holidays Private Limited is U74999UP2018PTC104386.
The term “you” refers to the customer visiting the Website and/or booking a reservation through us on this Website, or through our customer service agents.
This Website is offered to you conditioned upon your acceptance without modification of all the terms, conditions, and notices set forth below (collectively, the “Agreement”). By accessing this Website in any way, you comply and agree to be bound by the Agreement. Please read the Agreement and DEFINITIONS carefully. If you do not accept these terms and conditions, please refrain from suing www.balmytrip.com Website.
Our Privacy Statement lets you know how we handle both personally identifiable information you share with us through our digital and printed communication vehicles and non-personally identifiable information that we may automatically collect.
In general, the type of personal information we collect is the data that we need to help you to make your travel arrangements and bookings. This data includes information such as your first and last name, date of birth, date of birth in case of a child, mobile/telephone number, and email address. The personal data we must receive to provide you with the travel arrangement you booked via our website is the only data that is mandatory to provide. This is not an extensive list. Should you call our support, we will collect the data you provide during the phone call.
We do not sell or trade upon any of the above information without the consent of the user or customer. The information collected from the users/customers/travellers/user is put to the below points in bullet. Before we handle sensitive personal data about you, we require your consent to do so. Such consent may of course be withdrawn at any time. We will not handle any sensitive personal data that you do not permit us to handle, or that you have not provided us with.
A cookie is a small text file that is stored on your computer, some only until you close your browser (so-called “session cookies”) and some for an extended period (so-called “permanent cookies”). If you do not wish to allow storage of cookies on your computer, you can change the settings in your browser. Note however that in a few cases some of our website features may not function properly and some content may not be displayed correctly as a result.
We also rack the Internet address of the domains from which people visit us and analyze this data for trends and statistics, but the individual user remains anonymous.
To keep your personal data secure, we have implemented many technical and organizational security measures. We maintain high levels of technical security in all systems (including traceability, disaster recovery, access limitations etc.). Besides, we have adopted policies to ensure that our employees do not use personal data when it is not necessary. Such policies also set out our standards for when we contract suppliers or introduce new IT systems within our operations.
Sometimes anonymous information is collected using a ‘pixel tag’, which is industry standard technology used by most major websites. No personally identifiable information is collected or used in this process. Such third parties do not know your name, phone number, address, email address, or any personally identifying information.
Our websites and mobile applications may use social media features and widgets (such as “Like” and “Share” buttons/widgets) (“SM Features”). These are provided and operated by third party companies (e.g. Facebook) and either hosted by a third party or hosted directly on our website or mobile application. SM Features may collect information such as the page you are visiting on our website/mobile application, your IP address, and may set cookies to enable the SM Feature to function properly.
If you are logged into your account with the third-party company and application, then the third party may be able to link information about your visit to and use of our website or mobile application to your social media account with them. Similarly, your interactions with the SM Features may be recorded by the third party. In addition, the third-party company and applications may send us information in line with their policies, such as your name, profile picture, gender, friend lists and any other information you have chosen to make available, and we may share information with the third-party company for the purposes of serving targeted marketing to you via the third party social media platform. You can manage the sharing of information and opt out from targeted marketing via your privacy settings for the third party social media platform.
According to the applicable data protection legislation, you have certain rights as a so-called “data subject”. Below, we have listed your rights. Your rights include the following:
Anytime you can drop email to [email protected] if you need more details about your rights.
Your personal information may be disclosed to third parties in the following circumstances:
When we book travel arrangements for you and collect your personal information we act as agent on behalf of travel service providers, such as airlines, tour companies, travel insurance providers and hotels who are responsible for providing your services.
The personal information that we need to disclose to third party travel suppliers to provide you with the travel services you request may include sensitive information.
Some of the travel service providers that we disclose your personal information to may be located outside India. The overseas travel service providers may not have privacy standards equivalent to the standards imposed in India. We do not exercise any control over the privacy practices of overseas recipients. If you do not consent to this you should not disclose your personal information to us.
BalmyTrip takes appropriate steps to protect the information you share with us. We have implemented technology and security features and strict policy guidelines to safeguard the privacy of your personally identifiable information from unauthorized access and improper use or disclosure. Please contact us on [email protected] to obtain names and addresses of the specific entities that shall have access to your personal information in each transaction.
You can unsubscribe from receiving communications from us at any time. If you do not wish to receive any further marketing material from us click on the unsubscribe link or drop email to us at [email protected]
This policy was last updated on 27th May 2018
Life Republic Commercial Space, R6-215 & R7-D107,1st & 2nd Floor, Marunji, 1, Hinjawadi, Pune, Maharashtra 411057
Email: [email protected]
CIN # U74999UP2018PTC104386
Support Number: +919716732565
Support Timings: Monday to Friday (10 A.M. to 6 P.M.)