BalmyTrip

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Payment & Cancellation Policy

We completely understand that saving money for trips can be quite a challenge and that’s exactly the reason why we are here for you. We, at our travel company, strive to make your trip planning experience seamless and hassle-free by offering you unbeatable flexibility in terms of payment and cancellation policies. From easy payment plans to hassle-free cancellation policies – we have got you covered every step of the way.

We are fully committed to making sure that your travel plans remain unaffected by any unforeseen circumstances. That’s why we have designed our payment policies in a way that allows you to pay for your much awaited vacation at your own pace, without any added stress. You can choose to pay in installments or in full – whatever works best for you.

At the end of the day, we are committed to making your travel dreams come true without burdening you with any unnecessary stress or financial strain. So go ahead, plan your dream vacation with us, and let us take care of everything else!


A: Payment Policy for International & Domestic Packages:


Scenario 1 : Days Before Departure, more than 46 days in advance of scheduled travel dates 

Amount At the time of booking – International Travel

  • 25% of the total land package (25% non-refundable deposit) plus Visa Fee (if applicable), 100% payment of flights, 5% GST & 5% TCS.

Installment Schedule for Remaining Payment – International Travel

  • First Installment (50% of the remaining land package cost) due 45 days prior to trip departure date.
  • Second Installment (100% of remaining land package cost) due 30 days prior to the trip departure date.

Amount At the time of booking – Domestic Travel

  • 25% of the total land package (25% non-refundable deposit), 100% payment of flights, and 5% GST

Installment Schedule for Remaining Payment – Domestic Travel

  • First Installment (50% of the remaining land package cost) due 45 days prior to trip departure date.
  • Second Installment (100% of remaining land package cost) due 30 days prior to the trip departure date.

Scenario 2 : Days Before Departure, fewer than 30 days in advance of scheduled travel dates.

Amount At the time of booking – International Travel

  • 100% of the total land package + 100% payment for flights + Visa Fee (if applicable) + 5% GST & 5% TCS.

Amount At the time of booking – Domestic Travel

  • 100% of the total land package, 100% payment of flights, and 5% GST

Cancellation Policy – International Travel

If Cancellation is Made
 

Prior to 45 days or more

  • Cost of Flight Tickets (if issued) + 25% of the total land package cost + 5% GST & 5% TCS + Visa Fee (If Applied) + Any Extra Discounts/Promo Vouchers

Between 30-44 days of departure

  • Cost of Flight Tickets (if issued) + 50% of the total land package cost + 5% GST & 5% TCS + Visa Fee (If Applied) + Any Extra Discounts/Promo Vouchers

29 days before the date of departure

  • Cost of Flight Tickets (if issued) + 100% of the total land package cost + 5% GST & 5% TCS Visa Fee (If Applied) + Any Extra Discounts/Promo Vouchers

In case of No-show

  • Cost of Flight Tickets (if issued) + 100% of the total land package cost + 5% GST & 5% TCS Visa Fee (If Applied) + Any Extra Discounts/Promo Vouchers

Cancellation Policy – Domestic Travel

If Cancellation is Made 

Prior to 45 days or more

  • Cost of Flight Tickets (if issued) + 25% of the total land package cost + 5% GST + Any Extra Discounts/Promo Vouchers

Between 30-44 days of departure

  • Cost of Flight Tickets (if issued) + 50% of the total land package cost + 5% GST + Any Extra Discounts/Promo Vouchers

29 days before the date of departure

  • Cost of Flight Tickets (if issued) + 100% of the total land package cost + 5% GST + Any Extra Discounts/Promo Vouchers

In case of No-show

  • Cost of Flight Tickets (if issued) + 100% of the total land package cost + 5% GST + Any Extra Discounts/Promo Vouchers

Important Notes:


  • Payment through credit cards will incur an additional charge of 3.0% of the total invoice amount.
  • Payment through RuPay credit cards will incur an additional charge of 3.0% of the total invoice amount.
  • Depositing cash directly into a bank or deposit machine will incur an additional surcharge of 1.5% of the total amount deposited. To avoid this surcharge, we recommend exploring alternative deposit methods.
  • All refunds will be processed within 15 business days.
  • GST invoices for online bookings are sent as soon as we receive the payment. For offline bookings, it may take up to seven days from the last payment made.
  • To avoid late payment charges, please make payments on time as per the agreed payment policy.
  • Late payment fees are INR 500 per day.
  • If payment is delayed beyond 7 days, a maximum of 7 additional days will be granted to clear delayed installments/pending payments along with late payment charges of INR 500*7 (INR 500 * 7 days) = INR 3500 rupees.
  • Failure to make payment within 7 days will result in the automatic cancellation of the trip, with a 100% loss of the paid trip amount
  • According to Income Tax Act, 1961, TCS @ 5% is mandatory for any international/overseas tour package.
  • A valid PAN card is mandatory for booking. If a PAN card is not provided, TCS @ 10% will be applicable. You will be able to claim the credit of such TCS amount against income tax payable at the time of filing ITR.
  • 5% GST & 5 TCS are non-refundable, however, you can claim 5% TCS at the time of filing ITR.
  • Clients must provide all necessary documents and meet all prerequisites for obtaining a visa. In the event of a visa being denied by the embassy/visa issuing authorities for any reason, BalmyTrip will not be held responsible for any losses incurred. Standard payment and cancellation policies will still apply.
  • All refunds are processed within 21 business days from the date of cancellation, provided that there are no delays in receiving funds from the respective partners.

B: Payment Policy for Dubinion, Vietnion, Singapinion, and for all other passes:


  • 100% of the pro-pass cost is required at the time of booking.
  • Cancel 21 days before the trip start date to receive a 75% refund.
  • No refunds will be issued if you cancel between 0 to 21 days before the date of travel or for no-shows.

Refund Policy:

Under this approach:

If you are, for any reason, not by any means content with your buy, we will merrily issue appropriate discount given the situation that cancelation and Refunds are being processed within 21 business days period however, we shall not be liable for any default caused in processing the refund amount owing to the delay caused by processing bank.

If it’s not too much trouble incorporate your request number (sent to you by means of email in the wake of requesting) and alternatively disclose to us why you’re asking for a discount – we consider client input important and utilize it to continually enhance our items and nature of administration. Discounts are being handled inside 21 days’ period nevertheless, we might not be subject for any default caused in preparing the discount sum inferable from the deferral caused by handling bank.

BalmyTrip doesn’t urge changes and alterations to online/offline appointments once they’re made. Nevertheless, assistance of changes identified with deferment or rescheduling of the officially reserved bundle is the sole circumspection of Movement specialist under allowed conditions. BalmyTrip might not be held at risk for any effect because of progress in unique itinerary by the explorer and this is liable to common understanding and dialog amongst voyager and travel operator.

If there should be an occurrence of power majeure cases, (for example, check in time, riots and so on), BalmyTrip might not be obligated for any misfortunes made thereof.

Conditions adding up to “drive majeure” incorporate any occasion which we or the provider of the service(s) being referred to couldn’t even with all due care, predict or hinder, for example, (by method for instance and not by method for restriction) war, danger of war, revolt, common conflict, modern question, fear monger action, regular or atomic catastrophe, fire, demonstrations of God, unfavorable climate conditions, and every single comparable occasion.

BalmyTrip puts stock in helping its clients beyond what many would consider possible, and has in this way a liberal cancelation arrangement. Under this arrangement:

Cancelations would be considered, if the demand is made inside 72 hours of putting in a request. Notwithstanding, the cancelation demand won’t be engaged if the requests have been conveyed to the sellers/partners and they have started the way toward its transportation.

BalmyTrip will reject the cancellation request if the orders have been communicated to the destination experts and the process of booking the package has been initiated.

There is no cancelation of requests set under the very same Day Conveyance class.

No cancelations are engaged for those items that the BalmyTrip promotion group has acquired on exceptional visits like Gathering Visit, and so on. These are constrained event offers and along these lines cancelations are impractical.

BalmyTrip or its associate accomplices won’t be subject for any Visa dismissals and cancelation policy would even now remain as they seem to be.

On the off chance, because of unexpected conditions, the voyager needs to pay for the incorporations as of now specified in the bundle, discount claims for the considerations part of the bundle might be considered and endless supply of legitimate receipts, if this was pre-educated to Movement BalmyTrip guide or travel operator.

BalmyTrip ensures conveyance of administrations booked through website. If client reserves part bundle themselves or outside of website, no claim against such administrations should be engaged.