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BalmyTrip

Covid Immunity Programme

Covid 19 Terms & Conditions:

Free Trip Reschedule Conditions | Covid 19 Immunity Program | International Travel Outside India

Purpose:

The Covid 19 Immunity program is specially designed to offer flexibility, avoid trip losses, and assure peace of mind during these challenging times. Free trip rescheduling is offered according to the below conditions:

  • In the event of a complete lockdown. A complete lockdown (deadlock) refers to the absolute standstill/haul of all travel services in accordance with Indian government orders.
  • Complete lockdown means everything stands still as per government orders. For example, flights being suspended, hotels shut down, and public/private transport stopped.
  • Partial lockdown means flight services are on, hotels are open, and transport services are open. Partial lockdown does not qualify for a free trip reschedule facility given that the travel services, though limited, are still open, and you can still travel by following the respective guidelines.
  • In an unfortunate event of a client being tested Covid-19 positive before (48-96 hours) of trip departure.
  • Most of the interstate travel, as per the current updates, need a negative Covid-19 report from recommended ICMR labs, and tests must be done within 48-96 hours before your scheduled travel date. The timelines of Covid-19 test (48-96 hours) are decided by respective state and central governments and tend to change in the future.
  • A valid Covid-19 report, in an unfortunate event of a client being tested positive for the Covid-19 virus, is mandatory to get the trip rescheduled. Reports will be further validated for authenticity. Any mismatch or presenting a false report will strictly lead to immediate trip cancellation with no refund leading to 100% of the trip amount as a trip loss.
  • Trip rescheduling comes with a certain validity that changes as per different locations.
  • Trip rescheduling can only be done at different seasons of travel. Ideally, every location has 3 travel seasons (Low, High, and Peak Season). If your trip is booked for the Low season, free trip reschedule will be provided in the Low season given the fact the charges for the Low season are lesser as compared to High and Peak season.
  • Should you wish to hop from Low to High or Peak season under a free trip rescheduling program, you must pay the extra charges/fair difference of the land package for peak and high season travel.
  • Airlines do not come under our scope as we do not own the flights and are solely a service provider on behalf of the airlines. The money you pay to us for airlines goes to airlines on your behalf. We strictly follow the cancellation/rescheduling policies as per the airlines.
  • In an event where a client purchased the flights with us and wishes to reschedule, we try our level best to negotiate with the airlines. The final decision to support our request entirely lies with the airlines. BalmyTrip, under no circumstances, will be held responsible for any losses, delayed replies from the airlines.
  • BalmyTrip must be informed at least 45 days in advance about your new travel dates to make necessary reservations under the free trip rescheduling program.
  • Future travel dates may have some changes in car/ferry/speed boat seating capacity and changes in hotel facilities. While we cannot predict future travel conditions, please be prepared to adjust accordingly.
  • We will follow trip cancellation/payment policies as per our original agreement at the time of booking. Trip rescheduling will not give trip cancellation flexibility. This is a one-time exception and only applicable for trip reschedule. Any other future modifications will incur 100% of the trip loss.
  • BalmyTrip holds the right to revise the itinerary and hotels for any situation beyond our control and provide the best alternate options available.
  • In case agreed hotels/activities partners are shutdown/bankrupt for future travel dates, BalmyTrip will provide alternate options best in the company’s scope.
  • We have seen cases where clients have taken trip rescheduling facilities for granted by directly reaching the partners and negotiating in the backend against the business ethics of BalmyTrip. Should we find any cases in the future,
  • BalmyTrip may take strict actions, including trip cancellation leading to 100% trip loss.
  • Clients must clear 100% of the payment as per the agreed payment and cancellation policies to get free trip rescheduling. We urge our clients to follow timelines as per the payment cycle to avoid late payment charges and inconvenience.
  • No exception to the policies/defaulting in payment is allowed.
  • In an event where we see a client did not make the complete payment as per the agreed payment and cancellation policy. BalmyTrip holds the right to cancel the complete trip leading to 100% of the amount as a trip loss.
  • Clients defaulting the payment will be further handed over to our legal team for funds recovery. Our legal team may file a legal suite under Honorable Courts of Lucknow.
  • Rules and regulations defined by embassies/visa issuing authorities will be applicable.
  • The said policy is only applicable for International travel outside India only.

Self-Initiated Trip Reschedule Conditions | International Travel Outside India

Purpose:

The self-initiated trip reschedule facility offers extra protection by paying a trip rescheduling fee in an event where the client does not wish to travel because of personal reasons and wants to postpone the trip entirely on their choice. This helps clients avoid monetary losses as an exception to the agreed payment and cancellation policy stated above.

Self-initiated trip reschedules are offered under the below conditions:

  • In an event where a client’s planned wedding date is postponed, fear of contracting the Covid 19 virus, and falls under the containment zone/partial lockdown condition.
  • Partial lockdown means the flight services are on, hotels are open, transport services (either of public/private), though limited, are open, and clients can still travel with precautions.
  • Clients must pay 25% of the agreed land package as a trip rescheduling fee if notified to BalmyTrip 45 days before the scheduled trip departure date.
  • Clients must pay 50% of the agreed land package as a trip rescheduling fee if notified to BalmyTrip 30 days before the scheduled trip departure date.
  • Clients must pay 75% of the agreed land package as a trip rescheduling fee if notified to BalmyTrip 21 days before the scheduled trip departure date.
  • Trip rescheduling cannot be done during peak season dates (20th Dec 2024-10th Jan 2025)
  • Trip rescheduling comes with a certain validity which changes as per different locations.
  • Trip rescheduling can only be done during different travel seasons. Typically every location has three travel seasons (Low, High, and Peak Season). If your trip is booked for the low season, free trip rescheduling is only provided in the low season given the fact the charges for low season are lesser as compared to high and peak season.
  • Should you wish to hop from low to high or peak season under a free trip rescheduling program, you must pay the extra charges/fair difference of the land package for peak and high season travels.
  • Airlines do not come under our scope as we do not own the flights and solely a service provider on behalf of the airlines. The money you pay to us for airlines goes to airlines on your behalf. We strictly follow the cancellation/rescheduling policies as per the airlines. In an event if a client purchased the flights with us and wishes to reschedule, we try our level best to negotiate with the airlines. The final decision to support our request totally lies with the airlines. BalmyTrip under any circumstances will not be held responsible for any losses, delayed replies from the airlines.
  • Future travel dates may have some changes in car/ferry/speed boat seating capacity and changes in hotel facilities. While we cannot predict future travel conditions, please be prepared to adjust accordingly.
  • We will follow trip cancellation/payment policies as per our original agreement at the time of booking. Trip rescheduling will not give trip cancellation flexibility. This is a one-time exception and only applicable for trip reschedule. Any other future modifications will incur 100% of the trip loss.
  • BalmyTrip holds the right to revise the itinerary and hotels for any situation beyond our control and provide the best alternate options available.
  • In case agreed hotels/activities partners shut down/bankrupt for future travel dates, BalmyTrip will provide alternate options best in the company’s scope.
  • We have seen cases where the clients have taken trip rescheduling facilities for granted by directly reaching the partners and negotiating in the back end against the business ethics of BalmyTrip. Should we find any cases in the future, BalmyTrip may take strict action, including trip cancellation, leading to 100% trip loss.
  • Clients must clear 100% of the payment as per the agreed payment and cancellation policies to get the free trip rescheduling. We urge our clients to follow timelines as per the payment cycle to avoid late payment charges and inconvenience. No exception to the policies/defaulting in payment is allowed.
  • In an event where we see a client did not make the complete payment as per the agreed payment and cancellation policy, BalmyTrip holds the right to cancel the complete trip leading to 100% of the amount as a trip loss.
  • Clients defaulting on payment will be further handed over to our legal team for funds recovery. Our legal team may file a legal suit under Honorable Courts of Lucknow.
  • Rules and regulations defined by embassies/visa issuing authorities will be applicable.
  • The said policy is only applicable for international travel outside India only.

Free Trip Reschedule Conditions | Covid 19 Immunity Program | Domestic Travel Within India

Purpose:

The Covid 19 Immunity programs is specially designed to offer flexibility, avoid trip losses and assuring peace of mind during the challenging times.

Free trips reschedule is offered as per the below conditions:

  • In an event of complete lock-down. Complete lock-down (Deadlock) refers to absolute stand still/haul of all the travel services in accordance with the Indian Govt orders
  • Complete lock-down means everything is stand still as per the government orders. For example: Flights being suspended, hotels shut down and public/private transport stopped.
  • Partial lock-down means the flight services are on, hotels are open, transport services are open does not qualify for a free trip reschedule facility given that the travel services though limited are still open to travel
  • In an unfortunate event of client being tested covid19 positive before (48-96 hours) trip departure
  • Most of the interstate travel as per the current updates need a negative covid 19 report from recommended ICMR labs and test must be done within 48-96 hours before your scheduled travel date. The timelines of covid test (48-96 hours) are decided by respective state and central government and tend to change in future.
  • Valid covid 19 report in an unfortunate event of client being tested positive for covid-19 virus is mandatory to get the trip reschedule. Reports will be further validated for authenticity. Any mismatch or presenting false report will strictly lead to immediate trip cancellation with no refund leading to 100% of the trip paid amount as a trip loss.
  • Trip rescheduling comes with a certain validity which changes as per the different locations.
  • Trip rescheduling can only be done as the different seasons of travel. Ideally every location has 3 travel seasons (Low, High and Peak Season).
  • If your trip is booked for Low season, free trip reschedule will only be provided in low season given the fact the charges for low season are lesser as compared to high and peak season
  • Should you wish to hop from low to high or peak season under free trip rescheduling program, you must pay the extra charges/fair difference of the land package for peak and high season travel
  • Airlines do not come under our scope as we do not not own the flights and solely a service provider on behalf of the airlines. The money you pay to us for airlines goes to airlines on your behalf. We strictly follow the cancellation/rescheduling policies as per the airlines.
  • In an event if client purchased the flights with us and wishes to reschedule, we try our level best to negotiate with the airlines.
  • The final decision to support our request totally lies with the airlines. BalmyTrip under no circumstances will be held responsible for any losses, delayed replies from the airlines.
  • BalmyTrip must be informed at least 45 days in advance about your new travel dates to make necessary reservations under free trip rescheduling program.
  • Future travel dates may have some changes in car/ferry/speed boat seating capacity and changes in hotel facilities. While we cannot predict future travel conditions, please be prepared to adjust accordingly
  • We will follow trip cancellation/payment policies as per our original agreement at the time of booking. Trip rescheduling will not give trip cancellation flexibility. This is a onetime exception and only applicable for trip reschedule. Any other future modifications will incur 100% of the paid amount as a trip loss.
  • BalmyTrip holds the right to revise itinerary, hotels for any situation beyond our control and provide the best alternate options available.
  • In case agreed hotels/activities partners are shutdown/bankrupt for future travel dates, BalmyTrip will provide alternate options best in company’s scope.
  • We have seen the cases where the clients have taken trip rescheduling facility as for granted by directly reaching the partners and negotiating in back end against the business ethics of BalmyTrip. Should we find any cases in future,
  • BalmyTrip may take strict actions including the trip cancellation leading to 100% of the paid amount as a trip loss.
  • Client must clear 100% of the payment as per the agreed payment and cancellation policies to get the free trip rescheduling. We urge our clients to follow timelines as per the payment cycle to avoid late payment charges and inconvenience. No exception to the policies/defaulting in payment is allowed
  • In an event where we see client did not make the complete payment as per the agreed payment and cancellation policy. BalmyTrip holds the right to cancel the complete trip leading to 100% of the amount as trip loss.
  • Client defaulting the payment will be further handled over to our legal team for funds recovery. Our legal team may file legal suite under Honorable Courts Lucknow.
  • The said policy is only applicable for domestic travel in India only.

Self-Initiated Trip Reschedule Conditions | Domestic Travel Within India

Purpose:

The self-initiated trip reschedule facility offers extra protection by paying trip rescheduling fee in an event where a client does not wish to travel because of personal reasons and wants to postpone the trip entirely on his own choice. This helps clients avoid monetary losses as an exception to the agreed payment and cancellation policy stated above. Thor’s Hammer power supersedes the existing standard “Payment and Cancellation” policy and sub-section “Self-Initiated Trip Reschedule Conditions” mentioned under the “Payment and Cancellation” policy document. Self-initiated trip reschedule is offered as per the below conditions:

  • In an event where the client’s planned wedding date is postponed, fear of contacting Covid-19 virus and falls under the containment zone/partial lock-down condition.
  • Partial lock-down means the flight services are on, hotels are open, transport services (Either of public/private) though limited are open, and clients can still travel with precautions.
  • The client must pay 25% of the agreed land package as a trip rescheduling fee if notified to BalmyTrip 45 days before the scheduled trip departure date.
  • The client must pay 50% of the agreed land package as a trip rescheduling fee if notified to BalmyTrip 30 days before the scheduled trip departure date.
  • The client must pay 75% of the agreed land package as a trip rescheduling fee if notified to BalmyTrip 21 days before the scheduled trip departure date.
  • Trip rescheduling cannot be done during peak season dates (20th Dec 2024 to 10th Jan 2025).
  • Trip rescheduling comes with a certain validity that changes as per the different locations.
  • Trip rescheduling can only be done as the different seasons of travel. Ideally, every location has 3 travel seasons (Low, High, and Peak Season).
  • If your trip is booked for the Low season, free trip reschedule will only be provided in the low season given the fact the charges for low season are lesser as compared to high and peak season.
  • Should you wish to hop from low to high or peak season under the free trip rescheduling program, you must pay the extra charges/fair difference of the land package for peak and high season travel.
  • Airlines do not come under our scope as we do not own the flights and are solely a service provider on behalf of the airlines. The money you pay us for airlines goes to airlines on your behalf. We strictly follow the cancellation/rescheduling policies as per the airlines. In an event, if the client purchased the flights with us and wishes to reschedule, we try our level best to negotiate with the airlines. The final decision to support our request totally lies with the airlines. BalmyTrip, under no circumstances, will be held responsible for any losses, delayed replies from the airlines.
  • Future travel dates may have some changes in car/ferry/speedboat seating capacity and changes in hotel facilities. While we cannot predict future travel conditions, please be prepared to adjust accordingly.
  • We will follow trip cancellation/payment policies as per our original agreement at the time of booking. Trip rescheduling will not give trip cancellation flexibility. This is a one-time exception and only applicable for trip reschedule. Any other future modifications will incur 100% of the paid amount as a trip loss.
  • BalmyTrip holds the right to revise the itinerary, hotels for any situation beyond our control and provide the best alternate options available.
  • In case agreed hotels/activities partners are shutdown/bankrupt for future travel dates, BalmyTrip will provide alternate options best in the company’s scope.
  • We have seen the cases where clients have taken the trip rescheduling facility for granted by directly reaching the partners and negotiating in the back end against the business ethics of BalmyTrip. Should we find any cases in the future, BalmyTrip may take strict actions including the trip cancellation leading to 100% of the paid amount as a trip loss.
  • The client must clear 100% of the payment as per the agreed payment and cancellation policies to get the free trip rescheduling. We urge our clients to follow timelines as per the payment cycle to avoid late payment charges and inconvenience. No exception to the policies/defaulting in payment is allowed.
  • In an event where we see a client did not make the complete payment as per the agreed payment and cancellation policy, BalmyTrip holds the right to cancel the complete trip leading to 100% of the paid amount as a trip loss.
  • A client defaulting the payment will be further handled over to our legal team for fund recovery. Our legal team may file a legal suite under Honorable Courts of Lucknow.
  • The said policy is only applicable for domestic travel in India only.