Policy Brief & Purpose:

Our professional Code of Conduct policy aims to give our employees and clients guidelines on business ethics and our stance on various controversial matters. We trust you to use your better judgment, but we want to provide you with a concrete guide you can fall back on if you’re unsure about how you should act (e.g. in cases of conflicts of interest). We will also use this policy to outline the consequences of violating our business Code of Conduct and Ethics


This policy applies to everyone we employ or have business relations with, including clients. It includes individual people such as employees, interns, volunteers, and clients, but also business entities such as vendors, enterprise customers, or venture capital companies.

Components of our Code of Conduct and Professional Ethics:

We based our business Code of Ethics on common principles of ethics.

• Respect for others: Treat people as you want to be treated.
• Use of slang or rude tone from clients in any manner, be it in post-booking WhatsApp support group or during phone calls with any of our company employees of BalmyTrip.
• Using a high tone or sarcastic remarks from clients that can discomfort any one of our company’s employees.
• Misusing WhatsApp chat from clients and passing derogatory remarks, sexual remarks, and any kind of conversations that can offend our company employees.

Zero Tolerance:

  • If any one of the clients is found guilty of breaching our above conditions, BalmyTrip will cancel the entire trip without any refunds leading to a 100% loss of the amount paid for the trip.
  • BalmyTrip will also involve local police and courts of law, depending on the case criticality.